IT Support Services Manager - Service Desk & ITSM Leader
Job in
Garland, Dallas County, Texas, 75049, USA
Listed on 2026-07-10
Listing for:
Garlandtx
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager, HelpDesk/Support
Job Description & How to Apply Below
The City of Garland seeks an IT Support Services Manager to lead the Information Technology Support Services team, overseeing the IT Service Desk, endpoint management, M365 services, and AV support. You will drive strategy, service delivery, and continuous improvement to align technology with business needs.
Responsibilities include budget planning, vendor coordination, incident management, and performance reporting, with a focus on customer service and operational excellence.
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