General Manager(06814) - 1514 Rowlett Rd., Suite 101

General Manager

Qualifications:

• Log in to Rapid Hire daily to ensure we are hiring the best people possible.
• Review with management team feedback from Director of Operations/District Manager.
• Drive with one driver each week at your store, and give feedback on how he/she can improve efficiency and tips. Train drivers how to smart hustle.
• Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.
• Have detailed notes on free items given away daily.
• Maintain load times at 3 minutes or less and wait times at 3 minutes or less.
• Work on driver hustle and in store hustle to get EDT to 18 minutes.
• Maintain 85% DOT.
• Team member safety comes first.
• Give out daily to do list to strive for impeccably clean & well-maintained restaurants.
• Hire only exceptional people radiating friendliness with a smile.
• Maintain perfect product in the store.
• Get stores ready to score well on the EOC.
• Attend and participate in weekly GM meetings.
• Report any incidents to your Director of Operations/District Manager immediately, and provide all necessary paperwork to insurance companies.
• You must hire and staff your store to eliminate all overtime.