Technical Manager; R&D at iSoftTek Solutions Inc Garland, TX

Technical Manager (R&D) job at iSoftTek Solutions Inc. Garland, TX.

The Technical Manager is a pivotal role responsible for leading the transition of formulations from R&D to full-scale production while ensuring the highest quality standards. This role requires deep technical expertise in cosmetic and personal care product formulation, scale-up processes, and manufacturing. The Technical Manager will collaborate across R&D, Operations, and other cross‑functional teams to drive innovation, resolve technical challenges, and deliver products that meet customer expectations and regulatory compliance.

• Formulation Scale‑Up
  • Lead the transfer of formulations from bench to production quantities, ensuring smooth scaling processes.
  • Assess the impact of equipment variables (heat, cooling, mixing speeds, order of ingredient addition) on chemical reactions and product quality.
  • Optimize processes for various manufacturing capabilities, including mixer performance and production equipment limitations.
• Technical Leadership
  • Provide expertise in ingredient functionality, product formulation, and process optimization.
  • Analyze complex technical challenges, identify root causes, and develop innovative, practical solutions.
  • Maintain a forward‑looking approach to industry trends, ensuring alignment with cutting‑edge technologies and market demands.
• Cross‑Functional Collaboration
  • Partner with R&D and Operations teams to create robust strategies for new product development and continuous improvement.
  • Work with internal and external partners to introduce new perspectives and enhance innovation capabilities.
  • Communicate effectively with customers to address technical challenges, offer solutions, and manage expectations.
• Team Development
  • Mentor and guide R&D staff, fostering a culture of innovation, collaboration, and technical excellence.
• Regulatory and Quality Compliance
  • Ensure all formulations and processes meet FDA regulations, cGMP, and other safety guidelines.
  • Develop and document procedures, reports, and protocols to support compliance and continuous improvement initiatives.
• Project Management
  • Manage multiple projects simultaneously, balancing priorities to meet customer and business needs.
  • Develop timelines, milestones, and deliverables for projects to ensure on‑time completion.

• Bachelor’s degree in Chemistry, Chemical Engineering, or a related field; advanced degree preferred.
• Minimum of 10 years of experience in cosmetics or personal care formulation, R&D, and scale‑up processes.
• Proven knowledge of personal care product formulation, including cosmetics and OTC products, from concept to manufacturing.
• Expertise in FDA regulations, cGMP standards, and manufacturing best practices.
• Strong mathematical and statistical analysis skills for process optimization and problem‑solving.
• High proficiency with Microsoft Office, Google Suite, ERP systems, and the ability to learn in‑house programs.
• Excellent verbal and written communication skills, with the ability to tailor technical data for diverse audiences.
• Experience working in a customer‑focused environment, addressing technical challenges, and delivering solutions.
• Demonstrated ability to foster collaboration, lead teams, and drive innovation.

• Experience in a beauty contract manufacturing environment.
• Knowledge of natural and organic ingredient technologies.
• Strong foundation in experimental design and statistical modeling for process development.

Medical, Dental, Vision, Paid Holidays, Paid Time Off, 401k with match, professional development in a high‑growth organization, work‑life balance, a positive work environment, and much more.