Assistant Produce Manager

Position Summary

The Assistant Produce Manager supports the Produce Manager in overseeing all aspects of the produce department, ensuring fresh, high-quality products, strong inventory control, and exceptional customer service. This role helps drive sales, maintain department standards, and develop a strong team while ensuring food safety and operational excellence.

Key Responsibilities Operational Execution

* Assist in managing daily produce operations including ordering, receiving, trimming, and merchandising

* Ensure all products meet freshness, quality, and presentation standards

* Maintain proper rotation, culling, and shrink control practices

* Prepare and maintain displays that are full, visually appealing, and seasonally relevant

* Ensure accurate pricing, signage, and product labeling

Customer Service Excellence

* Provide outstanding customer service and product knowledge

* Assist customers with product selection, preparation tips, and special requests

* Resolve customer concerns efficiently and professionally

* Promote produce items through sampling, displays, and suggestive selling

Team Leadership & Development

* Assist in hiring, training, and coaching produce associates

* Provide feedback and reinforce performance expectations

* Promote a positive, team-oriented work environment

* Support scheduling and labor management to meet department needs

Sales & Financial Performance

* Support achievement of sales, gross margin, and shrink targets

* Execute merchandising plans, ads, and promotional displays

* Monitor inventory levels to reduce waste and maximize profitability

* Identify opportunities to increase sales and improve operational efficiency

Food Safety & Compliance

* Ensure compliance with food safety, sanitation, and company policies

* Maintain proper handling, storage, and rotation of all produce items

* Follow all health and safety regulations

* Keep department clean, organized, and audit-ready

Qualifications

* High school diploma or equivalent required

* Previous produce, grocery, or retail experience preferred

* Supervisory or leadership experience preferred

* Strong knowledge of fresh produce handling and merchandising

* Excellent customer service and communication skills

* Ability to work in a fast-paced environment

* Flexible schedule including nights, weekends, and holidays

Physical Requirements

* Ability to stand, walk, bend, and lift throughout the shift

* Frequently lift up to 40 lbs; occasional heavier lifting with assistance

* Work in varying temperature conditions (sales floor, coolers)

Key Competencies

* Customer Focus

* Product Freshness & Quality Standards

* Team Leadership

* Organization & Time Management

* Attention to Detail

* Problem Solving