Retail Team Lead - Sales

Do you love serving customers and providing solutions to meet their needs?

As a Retail Sales Team Lead, you will be responsible for greeting and assisting customers, maintaining in-stock merchandise, upholding an organized and clean sales floor, promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items, and supporting the management team with day-to-day store operations. The mission is to provide tradespeople with the right tools and a hassle‑free experience, allowing them to get in, get out, and get on with the job at hand.

• Spanish Language Skills preferred
• Schedule Requirements:
  Open Availability

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including executing merchandising, planograms, product displays, and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (approx. 25% of time) and opening/closing the store.

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays as needed.
• A love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 lbs.
• Service focused mindset.

• Competitive Pay: $16.00 - $22.50 hourly, personalized based on skills, experience, and location.
• Full‑time position with flexible work schedule.
• Comprehensive Benefits Package: medical, dental, vision, 401(k) plan with enhanced company match for employees working 30+ hours per week.
• Generous Employee Discount on tools and equipment.
• Daily Pay option for flexible access to earnings.
• Paid holidays and time off for employees working 30+ hours per week.
• Incentives for eligible incentive programs.