Retail Sales Manager Job Garland area,Texas USA,Sales

Retail Sales Manager – My Wireless

Job Location:

GARLAND, TX 75042
• Position:
Full Time
• Salary: $30,929 – $55,929 base + commission per year.

My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to coach and develop a team of Retail Sales Associates, delivering a best-in-class customer service experience and building a loyal client base.

Responsibilities

Lead and train a team to exceed sales targets and deliver an extraordinary customer experience.
Supervise daily store operations, including hiring, scheduling, coaching, and ensuring consistent customer experience and strong sales results.
Achieve location goals by coaching and developing team members to meet company Key Performance Indicators.
Maintain staffing through employee retention, recruiting, and ongoing training.
Build a steady client base through ethical, customer‑centric practices.
Establish business accounts by partnering with the AT&T Signature team and hosting community events outside the store.
Maintain a clean and safe store environment through inventory counts, device security, and merchandising per company standards.
Implement, coordinate, and enforce operational policies and procedures.
Ensure compliance with legal requirements to uphold the location’s stability and reputation.
Continuously update knowledge through workshops, professional publications, and networking.

Benefits and Perks

Strong base pay with a commission and bonus schedule that rewards hard work and excellence.
Uncapped commission program when meeting or exceeding sales goals.
Ongoing paid training.
Medical, dental, and vision coverage.
Life insurance.
401(k) retirement program.
Paid vacation time.
Pet plan and pet insurance.
Employee assistance program.
Discounts on AT&T devices and service plans.
Welcome kit including AT&T work shirts and personal protective equipment.
Exclusive sales contests and incentives for key AT&T initiatives.

About My Wireless

My Wireless is a fast‑growing AT&T Authorized National Retailer with over 240 locations across the United States and Puerto Rico. The company’s mission is to inspire team members to develop the knowledge, habits, and skills needed to connect with customers and achieve their goals.

Qualifications

1 year of management experience in a similar field (required), preferably in wireless.

1 year of retail or customer‑facing sales experience (required).

Ability to work flexible hours including evenings, weekends, and holidays (required).

Demonstrated ability to meet performance and operation standards (required).

Ability to motivate, lead, and coach to results (required).

Strong organizational skills and attention to detail (required).

Highly effective communication and interpersonal skills (required).

Bilingual (preferred but may not be required depending on location).

Bachelor’s degree (preferred).

Telecommunications industry sales experience (preferred).

Experience prospecting through outbound calls (preferred).

Minimum 18 years of age, legally eligible for employment in the U.S., and high school diploma or equivalent (required).

Physical Demands

The role requires standing and walking for prolonged periods, lifting up to 10 pounds, reaching with hands and arms, occasionally climbing ladders, balancing, stooping, kneeling, crouching, and fine handling of display materials. The employee must work with small parts in mobile phones and keep eye focus on a computer screen for extended periods. These requirements can be met with eyeglasses or contacts.

EEO

Statement

My Wireless is an equal‑opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected under applicable federal, state, and local laws.

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