Lead Retail Sales Associate​/Customer Service

Lead Retail Sales Associate / Customer Service Representative

Hiring immediately for a lead retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so guests will look and feel AMAZING!

Compensation:

• $11-$13 per hour depending on performance + membership sales bonuses

Benefits:

• Free eyelash services including volume upgrades - come in looking flawless!
• Membership sales bonus
• Flexible hours
• Discounts on all retail products
• A glam squad culture where your work actually shows on people's faces
• Clear career path to grow as a professional
• Ongoing training

In This Role You Will:

• Promote and sell Amazing Lash Studio memberships and retail products
• Answer phones, book appointments, and enthusiastically greet every guest
• Make outbound calls, send texts, and email guests daily to drive conversions
• Create a warm, welcoming environment and respond quickly to guest needs
• Maintain a membership sales closing rate of 40%+ and collaborate with fellow Lash Consultants
• Keep the lobby and studio public areas clean, organized, and guest-ready
• Partner with the Marketing Team on lead conversion strategies
• Responsibly open and close the studio — this is a key holder position!

Qualifications:

• 1+ years of sales experience preferred; results-oriented and metrics-driven
• Customer service focused with a strong emphasis on member retention and lead outreach
• Outgoing, positive, energetic, and resourceful — a natural people person
• Strong communicator with confident interpersonal skills across guests and teammates
• Organized multitasker and problem solver with solid computer skills
• Available for flexible days/hours including nights, weekends, and holidays
• Mind Body software experience a plus

Apply today to see if the Amazing Lash Studio® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!