Security Manager

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Under the direction of the Security Director, the Security Manager will be responsible for ensuring the safety and security of the NTT Data Center physical infrastructure, equipment, and personnel. The Security Manager will work closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly. Additionally, the Security Manager will manage a team of Security Site Supervisors who oversee the day‑to‑day operations of NTT GDC Americas Data Center(s).

The Security Manager manages the coordination, supervision, evaluation, and training of Security Site Supervisors and their assigned workforce. The Security Manager responds to emergency incidents and provides guidance, direction, and support to Site Supervisors to successfully mitigate emergency incidents. This role provides direction on data center operations, Security programs, protocols, policies, and regulations; this includes assuring the safety and welfare of employees, customers, and contractors while on company grounds.

This role will be responsible for the safety and security of corporate facilities, property, and people in compliance with applicable federal, state, local rules, regulations, policies, and procedures. The Security Manager is an important contributor to the development and implementation of programs designed to increase safety for employees and clients.

The role requires the ability to work flexible hours, as needed to provide direction to department staff and collaborate with law enforcement agencies.

• Manage the day‑to‑day security operations of the data center, including physical security, access control, video surveillance and alarm monitoring.
• Responsible for managing a staff of site Supervisors, including support of their downline of Security Officers and Shipping and Receiving associates.
• Collaborate with Site Supervisors to identify and resolve workforce gaps to ensure adequate coverage at each data center site.
• Respond to emergency calls on weekends and after regular working hours.
• Conduct regular performance evaluations of Site Supervisors to ensure they are meeting their responsibilities and are adhering to established policies and procedures.
• Conduct risk assessments and develop mitigation strategies to address potential threats to NTT GDC Americas Data Centers.
• Administer and monitor all onsite security operations to ensure safety standards are met, including the safety of personnel, visitors, and customers, as well as protecting company property from unauthorized access, sabotage, vandalism or theft.
• Perform regular security audits and inspections to ensure compliance with security policies and procedures.
• Execute security awareness training to data center personnel; coordinate training logistics and provide feedback to talent development to maintain relevant curriculum of security training programs.
• Collaborate with the Data Center Operations Team, Facilities, and other departments to ensure the success of critical data center systems.
• Develop and implement corrective actions to prevent security incidents.
• Review and approve Incident Reports.
• Lead internal investigations and prepare written reports on details of investigation, recommended actions, and outcomes.
• Develop and maintain relationships with key stakeholders, including law enforcement, regulatory agencies, and customers to promote security and compliance.
• Manage the budget for the data center security operations.
• Support the Senior Security Management with determining headcount allocation and scheduling.
• Ensure that all required security manuals are updated and maintained.
• Serve as the primary contact for local and federal law…