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Field Service Scheduler & Customer Support Lead

Job in Garner, Wake County, North Carolina, 27529, USA
Listing for: Gregory Poole
Full Time position
Listed on 2026-07-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Gregory Poole Equipment Company is seeking a Scheduling/Administrative Coordinator to assist the Field Service Manager by coordinating technician schedules for generator and switch gear repairs. The role requires meticulous use of the W-6 system, timely updates, and clear customer communication.

Responsibilities include coordinating service calls, supporting after-hours emergencies (7 days/month), and liaising with sales and parts to ensure timely and professional repairs.

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