Information Receptionist

These positions are located within the Department of Veterans Affairs Garner Community Based Outpatient Clinic (CBOC) in Garner, NC. The incumbent carries out required duties of this position Customer Service and Veteran Experience Service providing Veterans/patients, their families and visitors with staff who can respond quickly to inquiries, identify problems, and improve the experience of those visiting the campus.

A Selective Placement Factor (SPF) has been identified for this position. Selective Placement Factors (SPF) are a prerequisite to appointment and represent minimum requirements for the position. Applicants who do not meet the SPF are ineligible for further consideration.

A current, valid state-issued Driver's License is required for this position.
NOTE: We cannot accept photographs, therefore please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.

• Experience: Applicants must possess one (1) full year of general experience performing progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Experience includes providing customer service and communicating with a wide variety of people of different backgrounds.
  NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week for such employment.
• Education Substitution: Successful completion of two (2) full years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite.
  NOTE: Transcripts required at time of application.
• Combination of Experience and
  
  Education:
  
  Equivalent combinations of successfully completed post-high school education and experience, as described above, which meet total qualification requirements at the GS-4 grade level.
  NOTE: Transcripts required at time of application.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://(Use the "Apply for this Job" box below)..