Sr. HR Manager, NACF

Description

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. Through the combination of employee engagement and technology, PXT empowers Amazonians whose dedication and creativity consistently deliver exceptional customer experiences.

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. Through the combination of employee engagement and technology, PXT empowers Amazonians whose dedication and creativity consistently deliver exceptional customer experiences.

• Own and create sustainable HR strategies that drive improvements in attrition, attendance, and engagement while setting clear vision for the HR team. Model, train, and coach behavioral expectations and hold operations and HR teams accountable for timely resolution of concerns and maintaining service excellence.
• Work closely with Business Leader(s) as a strategic partner on all people-related decisions, providing leadership coaching and constructive feedback to enhance their capabilities while collaborating on strategies for equitable hiring, retention, development, and performance optimization to build strong, engaged teams.
• Establish effective partnerships with specialized HR functions, including centers of excellence and shared services (e.g., compensation, staffing, recruiting). Challenge status quo and leverage technology to drive improved performance and employee experiences, scaling solutions across the site, region and beyond.
• Collaborate with site and regional leadership teams to harmonize site-specific priorities in alignment with broader organizational goals, with particular focus on diversity & inclusion, employee experience, and talent management initiatives. Use data-driven insights to inform strategy and measure impact.
• Lead, champion, and ensure follow-through on organizational and operational change initiatives. Remove barriers that impede change adoption, balance automation with human judgment, and respond resourcefully to new demands, priorities, challenges or obstacles. Demonstrate high judgment in decision-making while maintaining strong risk management and compliance standards.
• Drive adoption and optimization of HR technology solutions to enhance efficiency, data accuracy, and employee experience. Lead the HR team in developing digital fluency, leveraging analytics for decision-making, and utilizing AI to streamline processes while maintaining a human-centered approach.

Your day will be a dynamic blend of strategic partnership and hands-on people management. You'll navigate multiple priorities, from leadership development to employee engagement initiatives. Balancing immediate needs with long-term objectives, you'll respond to time-sensitive matters while driving strategic workforce planning. Using cutting-edge AI-powered analytics, you'll derive real-time insights to tackle challenges in attrition, attendance, and engagement. You'll collaborate closely with business leaders, guiding them through critical decisions and change management processes.

Your expertise will be crucial in analyzing key performance indicators and implementing data-driven solutions. From the production floor to strategy meetings, you'll keep a pulse on workplace culture while steering organizational initiatives. You'll develop and empower your team to leverage innovative HR technologies, enhancing decision-making and operational efficiencies. In this fast-paced environment, you'll have numerous opportunities to innovate and create meaningful impact across your site(s) and broader organization.

Amazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily.

NACF PXT is a talent cultivator where…