RN Coordinator Medical Office Nursing - UNC Complex Care at Garner Job Garner area,North Carolina USA,Nursing

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well‑being of the communities we serve across North Carolina.

Incentive: $10,000 paid in equal installments over a three‑year period.

Summary

Coordinate all clinical care within all clinics to maximize safety, patient and co‑worker satisfaction and quality outcomes.

Responsibilities

Coordinate clinical assignments for each day and clinic to ensure optimal coverage, timely patient flow, and excellent patient care. Identify opportunities to improve clinic flow. Work with Manager, Physicians, and APPs to provide a dynamic and user‑friendly practice environment for all staff. Ensure that care/service delivered to each patient is appropriate and in accordance with Physician orders, departmental policies, and with full consideration of patient safety needs.

Document in patient care records.

Serve as a clinical and management resource for decision‑making, problem solving, and employee performance reviews. Serve as a liaison between staff, physicians and Manager. Advise medical staff and Manager in matters related to patient care and operation of the department. Assist in addressing patient issues/complaints related to care/service received. Serve as a point of contact between nurses, providers, and other team members.

Delegate tasks to clinical, non‑clinical, and volunteer staff as appropriate.

Assist in the development and implementation of clinical policies and procedures. Ensure that clinical nursing staff is adhering to all applicable policies and procedures including JCAHO, OSHA, and other regulatory standards. Establish, maintain and evaluate protocols, policies and procedures in conjunction with physician staff and Manager. Assist with the evaluation of quality of care/service provided. Identify areas needing improvement and make appropriate recommendations to address quality deficiencies.

Provide direct patient care maintaining current skills and competencies required of other Registered Nurses in the department. Ensure patient care maintains the UNC REX Healthcare standard of excellence. Ensure clinic nurses are properly trained to perform clinic procedures and patient care.

Maintain adequate inventory of clinical supplies and equipment. Assist with adherence to the budget, cost containment and product selection.

Adhere to the American Nurses Association Code of Ethics. Participate in performance improvement and quality improvement activities. Recognize, support, and utilize evidence‑based nursing practices.

Assist in the development and implementation of an orientation plan for new staff. In conjunction with Manager, prepare clinical staff time schedules, ensuring adequate staffing of the unit and provide assistance in covering staff absences. Identify, coordinate and conduct ongoing continuing education programs for the staff. Serve as lead for annual competency training. Serve as a role model for other staff in the unit.

Collaborate with physicians and APPs to customize their clinics, in order to meet the unique needs of their patient population. Assist in the development and implementation of clinical policies and procedures to reflect these standards. Ensure that clinical nursing staff is adhering to all applicable policies and procedures including TJC, OSHA and other regulatory standards.

Other Information

Education Requirements:

Nursing Diploma, Associate Degree (ADN) or Bachelor's Degree (BSN).

Licensure/Certification Requirements:

BLS certification required. Licensed to practice as RN in North Carolina.

Professional Experience Requirements:

Two (2) years (RN/LPN) nursing experience with at least one (1) year as an RN in a medical office or outpatient setting preferred. Prefer previous supervisory experience.

Knowledge/Skills/and Abilities Requirements:

Language

Skills:

Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members, and other Rex staff.
Mathematical

Skills:

Ability to apply concepts such as…