Customer Account Representative

Customer Account Representative Benefits

• $17.25‑$19.00
• Paid weekly
• Exceptional performance rewarded with monthly profit sharing
• Earn recognition for doing great work through our Work Tango rewards platform, this is where your performance turns into prizes
• 5‑day work week with every Sunday off
• Paid sick, vacation and holidays
• Employee purchase plan
• Grow your career with Impact YO University, our internal development program built to prepare future leaders for what's next
• 401(k) Retirement Savings Plan plus company matching up to 4%

• Drive daily account management performance to meet and exceed company standards
• Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
• Must be able to lift and move (push/pull) heavy items and merchandise
• Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items
• Safe operation and cleanliness/organization of the company vehicle
• Protecting product with blankets and straps
• Building and staging inventory
• Refurbishing merchandise
• Assist with store sales functions
• Other duties as needed in the store and assigned by Store Manager

• Must be at least 18 years of age
• Heavy lifting required
• High school diploma or GED Friendly with great communication skills
• Excellent customer service skills
• Valid state driver's license and clean driving record for a minimum of 1 year
• Must be able to lift and move (push/pull) heavy items and merchandise as needed
• Must pass a background check, drug screening, and motor vehicle records check

A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability.