Sales Advocate - NC

Job Details

Job Location:

Garner, NC 27529
Position Type:
Full Time
Salary: $12.00 - $14.00 Hourly
Talk4less Wireless, an authorized Cricket Wireless Dealer.

• Customer service, greeting in a friendly & timely manner and creating a positive work environment.
• Being knowledgeable and proactive in learning new promotions, price changes, and policy updates.
• Proficiency in administrative and operational tasks – filing paperwork and forms, communicating with management to resolve issues, etc.
• Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
• Utilize time management, show up on time, ensure the store is ready to open, close properly, and secure all sensitive items.
• Act as a passionate customer advocate, connecting authentically and having fun with customers.
• Desire to be part of a game-changing Cricket store team.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.
• Sell no‑contract wireless phones, service plans and accessories in a fast‑paced environment.
• Deliver outstanding service, striving to retain and gain customers.
• Participate in outside sales events or promotions.
• Work flexible hours, including weekends and holidays, at various locations.

• High school diploma, GED, or equivalent experience.
• One year of retail sales or customer service experience; wireless sales experience (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required.
• Management experience is not required, but preferred for progression into store management/ownership.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point‑of‑Sale systems, and cash handling.