Sales Associate

Job Description

We are looking for a full‑time receptionist that has exceptional customer service skills, is eager to learn, is easy to train, and has the ability to sell. WEEKENDS REQUIRED!

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair‑removal services. With over 500 locations across the U.S. and Canada, Hand & Stone is a leader in the membership‑based spa‑services industry.

Hand and Stone Massage and Facial Spa, located in Garner, NC, is seeking a Spa Associate. You are a critical link in ensuring that our customers’ experience in our spa is nothing short of outstanding!

We understand that work schedules can be busy and we are here to help! We offer various shifts that work with your lifestyle (not against it) in a friendly and stable work environment. If you are looking to work full‑time — GREAT! If you are looking to work part‑time — GREAT! Let us know how we can accommodate you.

• Opportunity for advancement
• Training and development
• Bonus based on performance
• Competitive salary
• Employee discounts

• Be the face of the spa
• Meet membership sales goals
• Meet and greet clients
• Correspond knowledge of the menu of services – receive mandatory training
• Provide excellent customer service and build lasting relationships
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Multitask
• Perform additional duties as assigned

• Competitive compensation: hourly wage plus commissions
• Career advancement: potential to grow within the location or to another
• Ongoing training: we are always learning and improving
• Positive and professional work environment – brand‑new location
• Employee discounts: discounts on products, services, and gift cards

• Customer‑service oriented
• Eager to learn
• Motivated to sell
• Capable of building relationships
• Strong work ethic