Inside Sales Rep

Inside Sales Representative

Company: Smith’s Addressing Machine Services, Inc. (S.A.M.S. Inc.)

Location: Garner, NC (S.A.M.S. Inc. HQ / Regional Remote Opportunities across the Southeast)

Since 1971, Smith’s Addressing Machine Services, Inc. (S.A.M.S. Inc.) has been a trusted leader in physical security, access control, and  solutions across the Southeast. Serving healthcare, education, government, and corporate facilities, we provide everything from advanced badging systems and AI surveillance to visitor management and emergency lockdown solutions. At S.A.M.S. Inc., our motto is  Service is our Specialty.  We take pride in building direct, lasting customer relationships and delivering tailored security technologies that protect people and property.

We are seeking a talented, competitive, and results-driven Inside Sales Representative who thrives in a fast-paced sales cycle environment. In this role, you will play a pivotal part in achieving our ambitious revenue growth and customer acquisition targets across key industries like healthcare, education, and government.

The ideal candidate possesses a strong phone presence, enjoys active prospecting, and is energized by turning inbound leads and cold calls into long-term client relationships. You should feel confident making around 40 outbound contacts per day, partnering with channel vendors and driving deals from interest to closure.

• Source new sales opportunities through proactive inbound lead follow-up, cold calls (~40 per day), and targeted email outreach.

• Consult with prospective clients to understand their unique security, access control, and identity management requirements.

• Perform clear, effective online product demos and system walk-throughs for prospective decision-makers.

• Research accounts, identify key stakeholders, and generate interest across assigned target territories.

• Route qualified high-value opportunities to field sales executives for deeper development and contract execution.

• Close sales directly to consistently meet or exceed quarterly revenue quotas.

• Team up with channel hardware and software partners to expand our pipeline.

• Maintain and continuously grow your database of prospective accounts within a structured CRM.

• Proven experience in inside sales with a track record of meeting or exceeding quotas.

• Strong phone presence with comfortable experience high-volume cold dialing.

• Proficient with CRM software ( or equivalent) and web presentation/productivity tools (e.g., Zoom, Teams, Office 365).

• Outstanding verbal, written, and active listening skills with the ability to explain technical products simply.

• Strong multi-tasking, time management, and task prioritization capabilities.

• BA/BS degree or equivalent practical experience.

• Established Industry Reputation: Join a family-owned business with over 50 years of proven success and trusted partnerships across the region.

• High-Demand Sector: Work in the growing, essential field of physical security, access control, and campus safety.

• Growth & Support: Collaborate directly with leadership, channel partners, and dedicated technical teams.

S.A.M.S. is an Equal Opportunity Employer.