Valet Attendant - Valet

We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future, and maintain a healthy work‑life balance. Benefits may vary with employment status.

The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.

• Display a positive and professional attitude and presentation at all times when communicating with guests.
• Maintain a flexible schedule, including nights, weekends, and holidays, with the understanding that days off will fluctuate.
• Stage guests’ vehicles.
• Park guests’ vehicles in the parking garage.
• Retrieve vehicles in a timely manner.

• Attend seminars when needed.

High School diploma or equivalent required. The skills and abilities necessary for effective performance within this position are typically acquired through two months of on‑the‑job training or related experience.

• Obtain and maintain all licenses and certifications required by Federal, State, and Indiana Gaming Commission.
• Successfully pass a background check.
• Successfully pass a drug screening.
• Be at least twenty‑one (21) years of age.
• Work holidays and weekends, as well as flexible shifts.
• Maintain a good driving record within the last 48 months with no more than 3 points on record.
• Provide a current driving record.
• Possess the ability to drive various types of vehicles.
• Tolerate moderate to severe weather conditions.

• Excellent customer service skills.

• Work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Remain calm in a hectic, fast‑paced atmosphere.
• Present an image of excitement, enthusiasm, and an outgoing personality while maintaining a professional appearance.
• Drive and handle cars of all makes and models, including automatic and manual types.
• Address stressful situations with guests with dignity, tact, and politeness.
• Walk/run 90% of the shift and stand 10% of the shift.
• Tolerate running, stooping, and bending for long periods.

The above information in this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at‑will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head.

The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.