Clerical Assistant - Child Services

Begin a fulfilling career with the State of Indiana, one of the state’s largest employers, offering a range of opportunities across more than 60 agencies. The State offers competitive compensation, a robust benefits package, and a commitment to work‑life balance. Most importantly, you’ll have the chance to make a real, measurable impact on the lives of Hoosiers.

Join a group of passionate, dedicated public servants committed to one of Indiana’s most critical missions. The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption, and we offer foster care, child support, and transitional support for those adjusting to adulthood.

Our culture is built on our MVP Foundation.
Mission
:
Champion Indiana’s future by protecting children and strengthening families with compassion and determination.
Vision
:
Every child in Indiana thrives in a safe, loving, forever home.
Purpose
:
Ignite hope. Cultivate joy.

The Clerical Assistant for Older Youth supports the clerical and administrative needs of the Office of Older Youth. The position is located in Gary, Indiana, and will also support staff in Lake County and surrounding counties as needed.

The salary for this position traditionally starts at $31,668.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

• Maintain a variety of files, update case files as new material is collected, and ensure that all necessary case documentation is retained in compliance with the record retention policy.
• Prepare reports involving tabulations, balancing posted data, and simple arithmetic calculations.
• Answer inquiries over the telephone or in person concerning regulations or procedures within the specialized area.
• Receive and prepare replies to routine correspondence.
• Operate office machines related to the specific area of work.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

• Working knowledge of administrative work specific procedures.
• Ability to be tactful in dealing with persons over the telephone and in person.
• Ability to make clerical decisions regarding appropriate procedures within the specific program area.
• Working knowledge of computer software systems and data entry procedures.
• Ability to make simple arithmetic computations.
• Ability to maintain confidential records.
• Ability to perform essential functions with or without reasonable accommodation.

A degree is not required.

This role may be utilized in a supervisory capacity based on agency needs.

• Three medical plan options (including RX coverage), vision and dental plans.
• Wellness Rewards Program:
  Complete wellness activities to earn gift card rewards.
• Health savings account with bi‑weekly state contribution.
• Deferred compensation 457(b) account with employer match.
• Two fully funded pension plan options.
• A robust, comprehensive leave program covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid childbirth recovery leave for eligible mothers.
  • Up to 15 hours of paid community service leave.
  • Combined 180 hours of paid vacation, personal, and sick leave.
  • 12 paid holidays, 14 in election years.
• Education reimbursement program.
• Group life insurance.
• Referral bonus program.
• Employee assistance program allowing covered behavioral health visits.
• Qualified employer for the Public Service Loan Forgiveness Program.
• Free parking for most positions.
• Free Linked In Learning access.

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of the role. If you require reasonable accommodations, you can request assistance by contacting the Indiana State Personnel Department at