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Customer Service Representative II

Job in Gary, Lake County, Indiana, 46408, USA
Listing for: Napa Auto Parts
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Napa Auto Parts -  - Responsibilities:
Respond to customer inquiries regarding products, provide quotes, and handle order entry.;
Place customer orders via telephone, fax, email, or walk-in.;
Negotiate sale and purchase price within parameters to influence gross profit and adjust non-contract pricing as needed.;
Build customer relationships to drive repeat business and drive process improvements.;
Sourcing products from branch, distribution center, or supplier inventories and determine the most cost-effective shipping methods; expedite backorders; handle customer returns.
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