Surveillance Officer

Essential Duties & Responsibilities

• The Surveillance Officer is responsible for observing, monitoring and recording all activity occurring in the casino area and record observations in writing as required.
• Record events in table games, slots, cage, hard count, soft count.
• Must have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations.
• Performs duties in compliance with company standards and gaming regulations.
• Responsible for disclosing irregularities, variances from procedures, etc., observed during the performance of duties to the immediate attention of management.
• Performs all other related and compatible duties as assigned.

• High School diploma or equivalent required.
• Must possess and maintain excellent working knowledge of all Casino Games, Internal Control Procedures and other Departmental Guidelines.
• Must possess good basic arithmetic skills.
• Must successfully complete Surveillance Trainee period.
• Vision must be correctable to 20/20.
• Normal hearing acuity required.
• Must be able to multi‑task and make sound decisions quickly.
• Must be able to work a flexible schedule.
• Must be able to stand 5% of shift, walk 5% of shift, and sit 90% of shift.
• Surveillance Team Members are not allowed to transfer to other departments within the Casino.
• Must be able to obtain and retain the appropriate Indiana Gaming License.

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs or technical development).