Cage Cashier - Cage Operations

We offer a comprehensive benefits package to help team members stay healthy, plan for their future, and maintain a healthy work‑life balance.

The incumbent in this position is responsible for providing superior service to both internal and external guests and performing varied cashier functions in a pleasant, efficient, and honest manner.

• Quickly and accurately cut and count chips on a continuous basis.
• Quickly and accurately make change, cash checks, process markers, and fill.
• Write receipts for marker payouts and other documents.
• Input and access information on the computer.
• Greet patrons and offer efficient, timely customer service during all window transactions.
• Use current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.
• Maintain bank balance, keep work area clean, and stock supplies.
• Complete any required paperwork.
• Perform any additional duties as assigned by the shift supervisor.
• Handle customer‑facing transactions such as chip redemption, marker, front money, safekeeping, currency exchange, check cashing, credit card cash advance, and ticket related transactions.
• Complete all related documentation with accuracy.
• Balance specific assigned areas with accuracy.
• Adhere to internal controls and standard operating procedures.
• Adhere to all AML/Title 31 regulations.
• Follow all HRCNI policies and procedures.
• Adhere to all Indiana Gaming Regulations.

• Attend seminars when needed.

• High school diploma or equivalent preferred.
• Prior cashier or teller experience preferred.
• Good arithmetic skills preferred.

• Must obtain and maintain all licenses and certifications per federal, state, and Indiana Gaming Commission.
• Must successfully pass background check.
• Maintain strict confidentiality relative to financial data and casino policies.
• Must successfully pass drug screening.
• Be well‑groomed and in appropriate uniform with license visible at all times.
• Must be 21 years of age or older.

• Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases, with excellent working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
• Basic math skills.
• 10‑key calculator.

• Be flexible to work varying shifts and time schedules as needed.
• Work on the casino floor and be comfortable with varying levels of crowds and noise.
• Communicate effectively with outside contacts and all levels of team members.
• Review, comprehend, analyze, and assimilate reports and information generated on and by the computer and other necessary documentation.
• Obtain and maintain all appropriate licenses and certifications per federal, state, and gaming regulations.
• Balance bank at end of shift.
• Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
• Stand 100% of the time in a noisy environment.
• Lifts based on assigned areas.