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Sportsbook Specialist — Customer Experience Pro
Job in
Gary, Lake County, Indiana, 46401, USA
Listed on 2026-08-30
Listing for:
Hard Rock Hotel Cancun
Full Time
position Listed on 2026-08-30
Job specializations:
-
Entertainment & Gaming
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hard Rock Hotel Cancun seeks a sports book customer service agent to assist patrons with wagers, manage a cash drawer, and explain rules and promotions. You will verify documents and monitor for responsible gaming indicators while maintaining high service standards.
The role requires a high school diploma or equivalent, and experience in a casino environment is a plus. Candidates should be comfortable with multi-channel communication and flexible shifts.
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