Steward - Stewarding

POSITION SUMMARY

The incumbent is responsible for maintaining the cleanliness of dishes, glassware, flatware, and food preparation areas. This position also greets guests with a welcoming smile to contribute to the guest experience.

• Assist in the kitchen with dishwashing to ensure an adequate supply of dishes and utensils.
• Complete all set‑up duties on time.
• Maintain the overall cleanliness and appearance of assigned areas and kitchen.
• Load all plates, bowls, and glassware into proper areas.
• Ensure all equipment is in working order and meets Hard Rock safety and cleanliness standards.
• Perform work regularly and predictably, maintaining open communication with the Stewarding Supervisor and Executive Steward.
• Clean and sanitize work and public spaces.
• Break down, load, catch, and properly sort dishes, glassware, and flatware as they are brought to the dish area.
• Wash, sort, and store cleaned pots in the proper locations on shelves, placing large items on the bottom shelf.
• Maintain cleanliness of all food‑service preparation areas, stainless steel, and storage areas.
• Unload clean dishes from the rack, inspect for cleanliness, and place in specified carts, shelves, and kitchens.
• Maintain cleanliness of dish machines, hot/cold boxes, speed racks, carts, and ice machines in all outlets.
• Clean, organize, and stock stewarding storage areas.
• Sweep and mop floors, baseboards, and drains throughout the assigned outlet.
• Wash walls, drains, hand sink, table, and cutting board as needed.
• Remove trash/cardboard and transport to designated containers; clean and sanitize trash containers.
• Maintain cleanliness of the dumpster area and wash bay facility.
• Adhere to all Food & Beverage department rules and policies set by the organization.
• Ensure compliance with all government regulations and sanitation guidelines.
• Demonstrate a commitment to proper behavior that reinforces the company’s code of ethics, integrity, and teamwork.
• Perform other duties as assigned.

• Attend training when needed.

A minimum of one year of progressive experience within the Stewards’ Department.

• Must obtain and maintain all mandatory licenses and certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass a background check.
• Must successfully pass a drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays, weekends, and flexible shifts.

• Pertinent federal, state, and local laws, codes, and regulations.
• All operations of the Stewards’ Department.

• Communicate clearly and concisely, both orally and in writing.
• Work flexible shifts and varying schedules as needed.
• Deliver programs that create a service level of excellence for internal and external guests.
• Communicate effectively with all levels of employees and external contacts.
• Review and comprehend all necessary documentation.
• Inspect and maintain all responsibilities’ areas.
• Stock and retrieve supplies as needed.
• Be respectful and accountable.