Beverage Server II - Casino Service Bar

## Beverage Server II - Casino Service Bar Apply remote type:
Onsite locations:
Hard Rock Casino Northern Indiana time type:
Part time posted on:
Posted Todayjob requisition :
R2933

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site:
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* Job Description:

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* POSITION SUMMARY:

** The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing used glassware and garbage.  This position is instrumental in creating an environment and executing service that blows our guests away.  The Beverage Servers II must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.
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* ESSENTIAL FUNCTIONS:

***(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
** Primarily services all guests in HL Slots and HL Table Games.
* Takes customer drink orders, serves drinks and collects payment in a courteous and efficient manner.
* Takes customer tobacco orders and collects payment in a courteous and efficient manner.
* Works primarily out of the Casino Service Bar service wells and fulfills orders from those locations when possible before utilizing a feature/walk-up bar.
* Work with Council Oak Bar, Plum Lounge Bar, and Hard Rock Cafe Bar as appropriate to accurately fill guest requests for specialized alcoholic beverages.
* Communicate with Outlet Server II and Council Oak/Plum Lounge leadership when appropriate to accommodate guest requests or answer questions.
* Support the main casino floor Beverage Servers as needed, which may include working a main floor section or assisting in general order fulfillment.
* Adheres to food and beverage policies and State Liquor Laws.
* Completes all required set-up and closing duties on time.
* Keeps station and service bars clean at all times.
* Removes all used and dirty glassware and garbage in work area, maintaining cleanliness in HL Slots and HL Table Games.
* Promotes positive customer relations.
* Maintains a polished and professional demeanor with guests at all times, providing elevated Beverage service.
* Responsible for the receipt of monies and settlement of guests checks.
* Performs all other related and compatible duties as assigned by the Food and Beverage Supervisor.
** NON
- ESSENTIAL FUNCTIONS:

*** Attend seminars when needed.
** EDUCATION AND /OR EXPERIENCE REQUIREMENTS:***(Related education and experience may be interchangeable on a year for year basis)
** High school diploma or equivalent required.
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* ADDITIONAL REQUIREMENTS:

(Licenses, Certifications, Testing, etc):
*** Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
* Must successfully pass background check.
* Must successfully pass drug screening.
* Must be at least twenty-one (21) years of age.
* Must have valid Food Handlers Card, Liquor License, and IGC Badge.
* Must be able to work holidays and weekends, as well as flexible shifts.
** KNOWLEDGE OF:
*** Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing.
* Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
* Sell cigars and provides cigar service.
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