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Billing & Service Support Specialist

Job in Gastonia, Gaston County, North Carolina, 28054, USA
Listing for: City-of-Gastonia-
Full Time position
Listed on 2026-09-01
Job specializations:
  • Administrative/Clerical
    Clerical, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 34000 - 52000 USD Yearly USD 34000.00 52000.00 YEAR
Job Description & How to Apply Below

The City of Gastonia is seeking a detail-oriented Customer Service/Administrative Clerk to handle incoming calls, process service requests and billing, and maintain essential reports. This role requires strong data entry, 35 wpm typing, and proficiency with Word, Excel, and Outlook in a busy municipal setting.

Responsibilities include updating work orders in Cayenta/Hansen, monitoring city systems, and assisting with payroll and procurement tasks, while delivering excellent service to residents

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