Project Manager, Operations Management

InSource Solutions is a leading industrial software solutions provider and a trusted partner of AVEVA, a global leader in engineering and industrial software. Leveraging AVEVA's portfolio and the portfolios of our other partners, we specialize in delivering cutting-edge services and solutions that empower businesses across various industries to optimize their operations, improve efficiency, and achieve their digital transformation goals.

The Project Manager independently manages multiple professional services projects of moderate complexity from delivery handoff through client acceptance and project closeout. This role coordinates client and delivery teams to achieve agreed-upon scope, schedule, budget, quality, and intended project outcomes.

The Project Manager is responsible for establishing and maintaining project plans, schedules, budgets, resource forecasts, milestones, risks, changes, and acceptance criteria while ensuring clear communication among clients, technical resources, internal stakeholders, partners, and subcontractors.

This role serves as the primary point of contact for project coordination and is expected to manage routine project decisions independently using established InSource delivery practices. The Project Manager engages the Solutions Delivery Manager when decisions exceed delegated authority or when risks, issues, or changes may materially affect project commitments.

Success in this role requires strong project management discipline, sound judgment, financial awareness, client communication, organization, and the ability to lead technical and business teams without direct authority.

• Project Handoff and Kickoff: Review statements of work, estimates, assumptions, deliverables, and client commitments with Sales and technical leads. Confirm delivery readiness and lead project kickoff activities.
• Project Planning and Management: Develop and maintain project plans, schedules, budgets, resource forecasts, milestones, deliverables, and acceptance criteria throughout the project lifecycle.
• Resource Coordination: Coordinate staffing requirements with resource managers and communicate changes in project schedules, workload, skill requirements, and resource needs.
• Client and Team Coordination: Lead project meetings and coordinate client personnel, technical resources, partners, vendors, and subcontractors. Track decisions, dependencies, action items, responsibilities, and client commitments.
• Requirements and Documentation Coordination: Coordinate requirements and specification reviews with clients and technical leads. Ensure required documentation, reviews, and approvals are completed while maintaining technical content ownership with appropriately qualified technical resources.
• Project Financial Management: Monitor scope, project progress, labor and expense consumption, forecast to complete, and project margin. Maintain accurate and timely project records and identify and explain variances and required corrective actions.
• Invoicing and Revenue Support: Provide accurate project completion and timing forecasts to support invoicing and revenue recognition. Verify milestone evidence and coordinate billing-related questions with Finance.
• Risk, Issue, and Change Management: Maintain project risk, issue, and change logs. Assess potential impacts, coordinate change requests, and obtain required approvals before committing to changes in scope, fees, or delivery dates.
• Client Communication and Status Reporting: Serve as the primary point of contact for project coordination. Provide clear and timely status reports, manage client expectations, resolve routine issues, and elevate material risks with recommended actions.
• Testing, Deployment, and Transition…