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Customer Service Representative

Job in Gastonia, Gaston County, North Carolina, 28054, USA
Listing for: Copart
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 18 - 20.29 USD Hourly USD 18.00 20.29 HOUR
Job Description & How to Apply Below

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities worldwide, Copart connects vehicle sellers to more than 750,000 buyers in over 190 countries. The Customer Service Representative (CSR) provides exceptional service to internal and external customers. The primary function of this role is to obtain releases of vehicles located at body shops or other locations, including residences, and to support other office functions as needed.

The CSR is the face of the company, often the first interaction customers have with Copart, and may expand to include chat and email support. Responsibilities include answering and placing calls professionally, resolving issues, and using company resources to gather information and provide solutions.

Required Skills and Experience
  • One year of office support experience in a customer service role preferred
  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem‑solving
  • Computer proficiency – MS Suite
  • Typing speed 45 WPM
  • Professional appearance
  • Ability to multi‑task in a fast‑paced environment
  • Bilingual skills a plus
  • Occasional overtime as needed
Pay

$18.00 – $20.29 per hour.

Benefits Summary
  • Medical/Dental/Vision
  • 401(k) plus a company match
  • ESPP – Employee Stock Purchase Plan
  • EAP – Employee Assistance Program (no cost to you)
  • Vacation & Sick pay
  • Paid Company Holidays
  • Life and AD&D Insurance
  • Discounts
Company Culture

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant

Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E‑Verify program (for U.S. applicants and employees only). Please click below to learn more about the E‑Verify program.

  • E-verify Participation
  • Right to Work
Seniority Level
  • Entry level
Employment Type
  • Full‑time
Job Function
  • Other
Industries
  • Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Copart by 2x.

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