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HelpDesk/Support Technical Support Customer Service Rep

Strategic AI-Powered Customer Success Manager

Job in Gastonia, Gaston County, North Carolina, 28054, USA
Listing for: Zendesk, Inc.
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology firm is looking for a Customer Success Manager in North Carolina. This role involves ownership of customer relationships and utilizing cutting-edge AI technologies to drive product adoption. The ideal candidate should have over 5 years of experience in customer success or experience roles, with strong analytical and program management skills. You will be the strategic partner clients rely on as you optimize their journey and ensure long-term success.

Join us to innovate and accelerate your career.
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