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NC Customer Service Representative - 2nd Shift

Job in Gastonia, Gaston County, North Carolina, 28054, USA
Listing for: Harrison, Walker and Harper
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 14 - 15 USD Hourly USD 14.00 15.00 HOUR
Job Description & How to Apply Below

Career Opportunities with Harrison, Walker and Harper

NC Customer Service Representative - 2nd Shift

WeSource/WePack is looking for a Customer Service Representative for second shift.

Job Duties and Responsibilities
  • Communicates with customers to determine schedule of incoming and outgoing product.
  • Schedules carrier appointments for shipping and receiving.
  • Inspects inbound carrier paperwork (including seal information) to ensure all load information is correct and product is being delivered to the correct facility.
  • Prepares and signs paperwork ensuring paperwork, load and carrier information agree with customer instructions and food safety and quality requirements.
Qualifications
  • High school diploma or equivalent required; associate's degree preferred
  • Proven customer support experience or experience as a client service representative
  • Strong communication skills, both verbal and written
  • Ability to work well under pressure in a fast-paced environment
  • Excellent problem-solving skills and attention to detail

Working Hours:

Monday
- Friday 4:30pm-1am

What We Offer
  • Competitive Pay – $14-$15 per hour (pay is negotiable based on experience)
  • Paid Time Off – Paid Holidays

WeSource is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Equal Opportunity Employer

Harrison, Walker & Harper is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, genetic information, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law.

Further, it is our policy to take affirmative action to recruit minority and female employees for any position for which the employee or applicant for employment is qualified. Harrison, Walker & Harper provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in the job application process. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact the Human Resources Department about your interest in employment.

Any questions or concerns about this statement can be directed to our Human Resource Department at .

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