Automotive Business Development Coordinator

Service BDC Agent / Cashier

Volkswagen of Gastonia | Gastonia, NC

Join Our Team & Drive Your Career Forward!

Volkswagen of Gastonia is looking for a motivated, customer-focused Service BDC Agent / Cashier to join our growing service team. If you thrive in a fast-paced environment, enjoy helping customers, and have strong communication skills, we want to hear from you!

• Answer inbound service calls and schedule appointments
• Follow up with customers via phone, text, and email
• Assist with service reminders and retention efforts
• Greet customers and handle cashier transactions efficiently
• Maintain accurate customer records in our system
• Work closely with service advisors to ensure a seamless experience

• Excellent communication and customer service skills
• Strong attention to detail and organization
• Ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset
• Previous BDC, call center, or cashier experience preferred (automotive is a plus!)

• Competitive pay + performance incentives
• Growth opportunities within the dealership
• Supportive, team-oriented work environment
• Employee discounts and benefits

Start your career with a dealership that values your success and professional growth.

Apply now through Hireology and become part of the Volkswagen of Gastonia team!