Billing Invoicing Manager

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
** Role:
Billing Invoicing Manager
***
* Location:

North Carolina
** At Howden, we’re not just building a business
- We’re rewriting the rules of what a global insurance broker can be. And now, it’s your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we’ve grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.We’re launching our US retail platform with the same entrepreneurial spirit that’s driven our success worldwide- and we’re looking for trailblazers to help shape the future.
* You’ll Own It    With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you’re not just joining a team—you’re building a business you truly own.
* You’ll Be Empowered    We’re a destination for talent where people are trusted to look after their clients and grow together. You’ll have the freedom to lead, backed by global scale and local expertise.
* You’ll Be Part of Something Bigger    Our integrated platform spans broking, reinsurance, and MGA capabilities—giving you access to everything you need to deliver for clients and build something remarkable

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

The Billing & Invoicing Manager is responsible for overseeing billing activities within the US Regional Business Service Center. This role ensures accuracy, timeliness, and compliance in the preparation and delivery of client and carrier invoices, while supervising the work of Billing & Invoicing Analysts. The Manager provides guidance on complex cases and partners with account management, accounting, and leadership teams to maintain strong financial controls and drive process improvements.

Invoice Management
* Oversee the preparation, review, and timely delivery of client and carrier invoices.
* Ensure alignment of billing allocations based on client and carrier instructions.
* Provide support for high-value, complex, or exception billing scenarios.
* Supervise processing of fee agreements and managing of internal fee allocations in alignment with client and carrier requirements.
* Review calculation of surplus lines tax obligations for accuracy and alignment with state regulations.

Financial Coordination & Compliance
* Supervise coordination with accounting to confirm carrier payment terms and ensure smooth payment processing.
* Monitor SOX compliance documentation to ensure adherence to billing and audit requirements.
* Serve as an escalation point for complex accounting discrepancies related to billing and payments.

Premium Finance & Audit Support
* Oversee preparation of premium finance quotes for viable accounts.
* Review carrier audits for accuracy and partner on corrective actions as needed.

Team Leadership & Oversight
* Provide coaching, feedback and support to Billing Analysts
* Assign workloads, monitor productivity and ensure adherence to standards.
** Key Skills & Competencies
*** Organizational

Skills:

Skilled in managing multiple billing cycles, deadlines, and escalations.
* Financial Acumen:
Strong understanding of billing practices, allocations, and…