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Onsite Field Services Engineer: IT/AV & Windows Support
Job in
Gastonia, Gaston County, North Carolina, 28054, USA
Listed on 2026-08-14
Listing for:
Cognizant
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
Desktop Support
Job Description & How to Apply Below
Cognizant in Gastonia, NC seeks a Field Services Engineer with 4–7 years of onsite desktop support across office and factory environments. You will handle break/fix, deployments, and escalations for laptops, rugged devices, printers, scanners, and A/V gear.
You’ll monitor queues in ITSM, perform incident management and RCA, and help author SOPs and runbooks. Proficiency in SCCM, Nexthink, and IT Shop is expected.
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