Intern - IT Product Manager

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.

With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an IT Product Manager Intern to join our IT Payer Team located in Durham, NC!

Work Schedule:

Monday - Friday, 40hrs per week.

• Analytics & Data Dashboards:
  Understand the concepts of analytics and visual representation with dashboards using Power BI to track key performance indicators (KPIs), product usage, and operational metrics for the Payor platform.
• Agile Backlog Consolidation:
  Audit, organize, and prioritize our engineering backlog within Jira. Translate stakeholder feedback into clear user stories and documentation in Confluence.
• AI Feature Support:
  Assist in mapping requirements, analyzing data inputs, and tracking the performance of our AI-driven features.
• Client Onboarding Engagement:
  Collaborate with implementation teams to support the onboarding process for new Payor accounts, gathering early user feedback to improve the product experience.
• Key Marketing Approaches:
  Work with Marketing and the key business resources to create dynamic and supportive collateral and in-application materials and help guides.
• Cross-Functional Teamwork:
  Talk with engineering, design, and marketing teams to keep projects moving forward on schedule.

• Current enrollment in a Bachelor's or Master's degree program in Business, Computer Science, Health Informatics or Data Analytics

• 1 or more years experience with dashboard and analytical concepts
• 1 or more experience of Power BI or similar data tools and the Microsoft 365 suite
• 1 or more years experience with Agile Frameworks:
  Agile/Scrum methodologies and project tools like Jira and Confluence

• A strong interest in Healthcare IT, Payor workflows (claims, billing, utilization management), and modern AI tools
• Excellent written and verbal communication skills, with the comfort level required to interact directly with business to business healthcare clients
• Work with the Jira backlog, build data-driven Power BI dashboards, and support cutting-edge AI initiatives
• Gain direct client-facing experience by assisting with the onboarding of new B2B accounts
• Engage in our marketing aspects for feature collateral
• Join Labcorp's 2027 Global Internship Program and take the first step toward a meaningful career in healthcare innovation

Internship 2027 Dates:
May 24, 2027-August 13, 2027

We are a high functioning team in IT responsible for the Labcorp Payer portfolio. Our team sits at the intersection of healthcare technology and artificial intelligence. We are looking for an analytical and proactive Product Management Intern to help scale and optimize our Payer product line. Our key responsibilities include understanding the value of our product offerings with our Health Plans, competitor analysis, marketing our offerings while ensuring we contribute to the company missions to Improve…