Senior Technical Support Engineer — Escalations & Mentoring
Listed on 2026-09-22
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IT/Tech
IT Support, Technical Support, Cybersecurity, Network Security
Snyk is seeking a Senior Technical Support Engineer to serve as the technical escalation point for the Technical Support team, collaborating with Engineering and R&D to diagnose root causes and drive resolutions for complex customer issues. This high-visibility role supports developers and security teams relying on Snyk to ship faster and securely.
You'll mentor junior engineers, manage escalations across email, chat, and voice, and help define KPIs while improving processes to deliver
We have an opening for a Senior Technical Support Engineer — Escalations & Mentoring in NC, United States within IT & Technology.
We are looking to fill the Senior Technical Support Engineer — Escalations & Mentoring position at Clutch Canada in NC, United States.
The Senior Technical Support Engineer — Escalations & Mentoring role at Clutch Canada is now open for applications in NC, United States.
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