Senior Network Engineer

Summary Objective

The purpose of this position is to ensure the City's network is secure, reliable, redundant, and accessible to all authorized users. This job is under general supervision of the Network Manager, independently developing work methods and sequences.

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Designs, plans, implements, configures, maintains, monitors, secures, troubleshoots, upgrades, and replaces enterprise network infrastructure and related systems, including LAN/WAN, wired and wireless networks, cellular connectivity, VPNs, VLANs, routing and switching, VoIP, firewalls, load balancers, fiber-optic infrastructure, and other network technologies.
• Designs, implements, and maintains network security solutions to protect City systems from internal and external threats and support compliance with applicable security standards, including CJIS and PCI.
• Monitors network infrastructure, performance, alerts, logs, and system events across multisite environments, including City facilities, SCADA, Public Safety, IP cameras, IoT devices, and wireless systems; identifies deficiencies and performs advanced troubleshooting and remediation.
• Ensures the continuous availability and reliable delivery of network services; responds to incidents, service interruptions, and critical outages and restores services as quickly as practical.
• Plans and supports network infrastructure projects, including new construction, facility renovations, hardware and software replacements, upgrades, expansions, and connectivity with external entities; conducts site surveys and technical assessments and coordinates implementation with departments, vendors, contractors, and other stakeholders.
• Researches and evaluates emerging networking and security technologies, products, and industry best practices; analyzes operational needs, compatibility, lifecycle requirements, and cost-effectiveness; and recommends appropriate procurement, implementation, replacement, and upgrade strategies.
• Develops and maintains network diagrams, configurations, procedures, technical documentation, schedules, and records to ensure accurate and current documentation of deployed network infrastructure and solutions.
• Participates in the networking service queue; investigates and resolves incidents, service requests, and escalated technical issues using industry-standard troubleshooting tools, practices, and methodologies.
• Coordinates network-related priorities and technical work; promotes adherence to established security, quality assurance, configuration, and documentation standards; and provides technical guidance, training, and support to staff and customers.
• Travels to City facilities and other locations as necessary to install, inspect, troubleshoot, maintain, test, and verify network infrastructure and equipment; performs related work as assigned. Performs related work as assigned.

• Bachelor’s Degree in Network Engineering, Information Systems or related discipline.
• Ten years of networks, communication equipment, supporting systems related to networking or related experience or an equivalent combination of education, training and experience.

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Performs medium work that involves walking, standing, stooping, jumping, lifting, digging, pushing and raising objects and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis and 50 to 100 pounds of force on an occasional basis.