Epic Training Manager
Listed on 2026-09-28
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IT/Tech
Change Management -
Management
Change Management
Leads the enterprise Epic training program, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.
Key Responsibilities- Lead and manage the Epic training team, including trainers, curriculum development, and training operations.
Develop and maintain enterprise Epic training strategies, curricula, materials, and training standards. - Coordinate training activities for Epic upgrades, implementations, workflow changes, and new functionality.
- Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness.
- Establish training plans, schedules, communications, and readiness milestones for system changes.
- Monitor training completion, effectiveness, competency, and user feedback; develop corrective actions as needed.
- Ensure training content aligns with approved Epic workflows, organizational policies, and operational requirements.
- Support go-live and post-go-live training activities, including at-the-elbow support when appropriate.
- Standardize training processes across DSOHF facilities while accommodating differences in behavioral health, long-term care, developmental disability, and other clinical environments.
- Provide regular status reporting, performance metrics, risks, and recommendations to Epic leadership.
Required 5 Years
Epic implementation, upgrade, or optimization experience
Required 5 Years
Leadership and management of Epic training teams
Required 3 Years
Development and management of Epic training curriculum and materials
Required 3 Years
Epic training methodologies and adult learning principles
Required 3 Years
Project management and implementation experience
Required 3 Years
Epic certification/credentialing
Highly desired
Experience supporting behavioral health, long-term care, or complex healthcare environments
Highly desired 2 Years
Experience managing training for multi-site or enterprise Epic environments
Highly desired 2 Years
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