Claims Specialist - Lost Time; NC or KY

Employer Industry: Workers' Compensation Services

• Salary up to $101,460
• Opportunity for career advancement and growth within the organization
• Work remotely from either North Carolina or Kentucky
• Competitive benefits package including medical, dental, and vision coverage, wellness plans, and tuition reimbursement
• Supportive and inclusive workplace culture that values diverse backgrounds and experiences
• Access to a 401(k) plan with company match and employee stock purchase plan

• Manage a large inventory of complex claims to evaluate compensability and liability
• Plan and conduct complex claims investigations to confirm coverage and determine liability, compensability, and damages
• Analyze and negotiate appropriate claim settlements and reserves within prescribed authority
• Convey complex information regarding coverage and settlements to insureds, claimants, and external partners
• Maintain accurate and detailed claim files, including all correspondence, reports, and settlement agreements

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
• Minimum of 9 years of experience in property and casualty claims handling
• Excellent analytical, negotiation, and problem‑solving skills
• Strong knowledge of insurance policies, coverage, and claims handling procedures
• Exceptional interpersonal and communication skills with the ability to build relationships and lead negotiations

• Completion of or continuing progress toward a professional designation such as Associate in Claims (AIC)

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