Personal Property Director

Hiring Range: $ - $ . This is an exempt (salaried) position.

Please note:

pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Direct all activities within the Personal Property Division. This position is responsible for overseeing operations regarding personal property appraisals; ensuring staff are trained accordingly. Coordinating formal and informal appeals for assessments; and serves as a subject matter expert at formal hearings.

• Oversee personal property appraisal's operations and staff; determine workload and assign tasks accordingly
• Monitor individual production of property listings and other labor intensive projects
• Determine levels of production needed to complete projects on time and measure performance of appraisals
• Conduct performance reviews with staff. Mentor and train appraisal staff on elements of property appraisal
• Interact and respond to external customers either directly, or assigns to staff when appropriate
• Serve as a liaison for the Personal Property Division at external functions for the benefit of the public
• Conduct presentations regarding property assessment process and answers questions/concerns for the public
• Oversee Appeals process for Personal Property Appeals (formal and informal) including appeal case preparation, research, inspection of property appealed, informal appeal research and attempted resolution with taxpayer
• Manage appraisal and assessment of all individual and business personal property, including FF&E, watercraft, manufactured homes, aircraft, income-producing farm equipment, registered motor vehicles, unregistered motor vehicles, specialized trucks and truck bodies, etc.
• Meet with stakeholders and establish and implement work processes and priority of work tasks based on stakeholder needs and statutory Assessment priorities

• Experience:
  
  Minimum of eight years of progressively responsible appraisal or related experience; including two years of supervisory experience
• Education:
  
  Bachelor’s degree in Real Estate, Business Administration, Finance or a related field.
• Combination of relevant education and relevant experience accepted? Yes

• North Carolina Department of Revenue Certification as County Personal Property Appraiser
• Certified North Carolina Appraiser designation
• Requires a valid North Carolina or South Carolina Driver’s License
• Requires County Driving Privileges

Master's Degree in a related field

Knowledge of

• Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Laws, legal codes, court procedures, precedents, government regulations, and agency rules, and the political climate
• Expertise in personal property assessment and appraisal

• Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
  
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Talking to others to convey information effectively
• Adjusting…