Clinical Outcomes Coordinator​/Catawba Valley Medical Group

JOB DESCRIPTION

Summary of Performance Expectations:
The Medical Group Clinical Outcomes Coordinator supports the operational coordination, performance visibility, and integration of clinical performance initiatives across Catawba Valley Medical Group’s primary care and specialty practices. The position establishes a consistent Medical Group operating framework for identifying, monitoring, communicating, and improving performance in partnership with physicians, practice leadership, service-line leaders, and organizational support departments. This role does not duplicate the responsibilities of Quality, Population Health, Data Analytics, Information Technology, Managed Care, Compliance, or other centralized support functions.

Rather, the position serves as the operational connection between these resources and the Medical Group, helping translate organizational priorities, quality measures, registry requirements, and performance data into actionable initiatives at the physician, practice, and service-line levels. The Specialist works closely with physician and administrative leadership to ensure performance information is visible, understood, and incorporated into Medical Group operations. The position supports performance dashboards, specialty registries, primary care measures, improvement initiatives, and physician engagement while promoting consistency and accountability across CVMG.

Education and Credentials:

Bachelor’s degree required (Healthcare Administration, Business, Public Health, Nursing, Healthcare Quality, or related field preferred).

Current NC RN license or licensure from Nursing Compact State.

Master’s degree (MSN, MHA, MBA, or related field.)

Experience with in a multispecialty Medical Group or ambulatory physician enterprise. Experience with specialty registries, value-based care, MIPS, ACO performance, or payer performance programs. Experience coordinating multidisciplinary performance-improvement initiatives.

As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it - regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.

Our mission:
Exceptional Healthcare. Every Person. Every Time.

• Region’s only level III Neonatal Intensive Care Unit (NICU)
• Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years
• American College of Surgeons Accredited Comprehensive Community Cancer Center

Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available.

One of our goals at Catawba Valley Medical Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.