Repair and Debug Tech (System, IT, Desktop, PC)

Job Description

Job Description

Details:
Job Title:

Repair and Debug Tech

Location: 6540 Judge Adams Rd, Whitsett, NC 27377

Duration : (Temp to Hire)

Pay Rate : $21.00/hr for 1st shift and 23.10 USD hourly on W2 for 2nd shift, $23.50/hr for 3rd shift

1st shift, 6.30 am to 3 pm/2nd shift, Monday-Friday, 3.30 pm – 12 am/ 3rd shift, 11 pm to 7.30 am

Responsible for performing the analysis and repair of components and finished products to

comply with production schedules within deadlines, quantities, and quality standards.

Location:

Whitsett, United States

• Perform Hardware analysis to identify root causes.
• Perform test replication to identify the root cause.
• Conduct root cause analysis to find the issue and potential causes, which may require examining hardware (e.g., checking for bad solder connections).
• Involve cross-functional teams (developers, QA, experienced technicians) to share knowledge.
• Analyse logs and metrics from servers, applications, and infrastructure to find errors.
• Use specialized tools for debug, performance counters, profilers, and diagnostic tools.
• Isolate the issue using techniques like "fail-fast" and breaking down the problem into smaller parts.
• Analyse defects in components and products that failed in the tests.
• Identify root causes and communicate to responsible areas (leadership, quality, and engineering) to take preventive/corrective actions.
• Separate non-compliant products according to inspection rules.
• Perform material movements through integrated systems.
• Point out defects and analysis results in a specific report.
• Communicate consecutive failures to the immediate superior for corrective actions.
• Comply with Quality, Environment, Safety, and Occupational Health Management Systems.

• High school diploma or technical certification
• Experience in electronics or server hardware assembly preferred.
• Experience:
  
  Less than 1 year relevant experience.
• Familiarity with ESD-safe handling procedures.
• Strong attention to detail and manual dexterity.
• Basic computer skills for data entry and equipment interface.
• Ability to lift and handle server components safely.
• Plant Systems:
  Basic computer skills required for operating the plant's control system.
• Good motor skills necessary to work effectively with delicate and small components and materials.

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