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Assistant Station Manager

Job in Gastonia, Gaston County, North Carolina, 28054, USA
Listing for: Chevron Stations Inc.
Full Time position
Listed on 2026-08-22
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Cashier
Salary/Wage Range or Industry Benchmark: 29756 - 44634 USD Yearly USD 29756.00 44634.00 YEAR
Job Description & How to Apply Below

Overview

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard‑working people who value safety, enjoy working as a team, and have a positive work attitude. The perfect fit for our team is an individual who is self‑motivated, dependable, and able to work effectively and safely in a fast‑paced environment while maintaining 100% total customer focus.

People First, Excellence Always.

Job Responsibilities

Assisting the Station Manager in day‑to‑day operations, maintaining oversight of station operations and staff in the Station Manager’s absence, and providing work direction, motivation, and coaching to staff during shifts.

  • Ensure assigned tasks are completed in accordance with CSI’s guidelines and expectations.
  • Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs.
  • Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate.
  • Ensure all station employees comply with company wage & hour requirements.
  • Adhere to CSI’s cash/money handling and accountability processes.
  • Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
  • Role‑model safe behaviors.
  • Maintain courteous, professional contact with co‑workers, customers, vendors, and community at large.
  • Maintain reliable and predictable attendance.
  • Perform all duties of a Customer Service Representative (CSR) as needed.
Principal Duties
  • Store Operations: Provide work direction to staff during shifts to ensure station operations are covered, including customer service, stocking, cleaning, and food‑service.
  • Product Inventory Management: Assist with product inventory management; coordinate with other stations to limit out‑of‑stocks; follow CSI guidance to ensure correct volume and products in stores; conduct mini‑audits as requested.
  • Cash & Transaction Handling: Support and adhere to CSI’s cash/money handling and accountability processes; comply with Loss Prevention processes; efficiently process customer transactions using all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, credit card, etc.).
  • Food Service Equipment: Use, operate, clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grill, microwave, etc.). Provide assistance to CSRs as needed.
  • Issue Reporting: Inform Station Manager of any issues or concerns that might affect the store’s customer service, safety record, profitability, or adherence to any Company’s Policies and Procedures.
  • Safety Compliance: Ensure self, station personnel and contractors on shift comply with CSI’s safety standards; use appropriate personal protective equipment as required.
  • Computer Systems: Use various computer programs to support daily operations of the store.
  • Administrative Tasks: Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc.
  • Reporting: In the absence of Station Manager, keep Business Consultant informed of station operations and issues.
  • Additional Duties: Perform job duties of a CSR and other duties as needed or assigned by Station Manager or Business Consultant.
People Management
  • Ensure all station employees understand and comply with company wage and hour guidelines.
  • Support and role‑model CSI’s core values of safety, diversity, inclusion, integrity and trust.
Job Specifications
  • Proficient in English to understand CSI policies, safety training, and job instructions, and to communicate with customers and coworkers.
  • Previous experience in a fast‑paced retail, food service or fuel environment, including cash handling and customer service experience.
  • Demonstrated experience operating a cash register, computer console, and other related equipment, tools and computer software programs & applications.
  • Knowledge and application of proper sanitation and safety requirements associated with food…
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