HVAC Training & Development Manager

Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you!

GSM Services is a 4th-generation family-owned business , proudly serving the Greater Charlotte area for nearly 100 years. We'll celebrate our 100 years in business in 2027 , a testament to our stability and commitment to excellence. Our focus is on commercial roofing and air conditioning services within a 50-mile radius of Charlotte, NC , and the majority of our projects are negotiated with repeat customers who trust us for quality and reliability.

The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible.

GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together.

Are you an experienced HVAC professional who enjoys teaching others, solving problems, and helping technicians become better at their craft?

GSM Services is looking for an HVAC Training & Development Manager to lead and grow our onsite HVAC training program. This is a unique opportunity for an experienced HVAC professional who wants to use their field knowledge in a leadership and development role while still staying connected to the technical side of the industry.

You'll have the opportunity to build structured training programs, provide hands-on instruction, develop technicians at different experience levels, and help shape the future of GSM's HVAC workforce.

• Lead and manage GSM's onsite HVAC training program.
• Develop and coordinate hands-on and classroom HVAC training.
• Teach technical topics including HVAC fundamentals, installation, service, maintenance, diagnostics, and troubleshooting.
• Work with GSM leaders to identify skill gaps and determine training priorities.
• Coordinate internal experts, outside instructors, vendors, and certification providers.
• Prepare coworkers for HVAC certifications and technical assessments.
• Develop training and career pathways for entry-level, developing, and experienced HVAC coworkers.
• Coach and mentor coworkers as they develop their technical skills.
• Manage company training requirements, certifications, renewals, and training records.
• Coordinate applicable safety training and reinforce safe work practices during technical training.
• Evaluate training effectiveness and continuously improve GSM's training programs.

• High school diploma or equivalent.
• 3-5 years of hands-on HVAC field experience in installation, service, maintenance, troubleshooting, or a combination of these areas.
• Strong knowledge of HVAC systems, components, tools, diagnostics, and field practices.
• Ability to explain and demonstrate technical HVAC concepts in a practical, easy-to-understand way.
• Strong communication, leadership, coaching, and organizational skills.
• Ability to work effectively with everyone from entry-level coworkers to experienced technicians and company leadership.
• Valid driver's license and ability to travel between GSM facilities and local jobsites as needed.

• 5+ years of HVAC field experience.
• Experience training, mentoring, or developing HVAC technicians or apprentices.
• EPA Section 608 Universal…