Social Work Supervisor III - Adult Services

Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service.

As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county.

Gaston Social Services:
Protecting, caring for and empowering children and adults who are temporarily or permanently unable to care for themselves through the administrating of federal, state and county programs focused on improving the well‑being of our citizens.

The goal of the Gaston County Human Services Center and Division of Social Services is to foster an agency which is professionally responsive to our citizens' needs through daily caring outreach and simultaneously serve as an advocate for those in need. We strive to be community-minded and community‑spirited. We abide by federal, state and county operating instructions in providing services and we assist welfare recipients in attaining self‑sufficiency.

The anticipated hiring range for this position is $37.50 - $44.53

The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.

• Coordinates and manages the daily activities of 3-5 SWII and SWIII by making case assignments, setting work objectives and expectations, reviewing cases, and holding regular conferences with staff in order to monitor progress with assigned cases.
• Coordinates the immediate response of workers to allegations that involve information about disabled adults who are at risk of death or irreparable harm, coordinates with community resources such as mental health, emergency medical services, and law enforcement, and uses court actions to acquire emergency custody of the adult to preserve health & safety.
• Provides direction and counsel for problem situations encountered by social workers by jointly processing case information, giving ongoing supervisory support, and seeking assistance from Division Coordinator/Administrator and legal department as necessary.
• Reviews social workers' assessments and authorizes final Adult Protective Services case decisions and reviews by consistently maintaing familiarity with cases and providing timely decisions and feedback.
• Manages unit personnel by conducting interviews, making hiring recommendations, and training staff (as needed), providing ongoing training to staff according to program changes and/or staff need, and by making performance evaluation, promotion, and disciplinary recommendations.
• Manage and coordinate case management programs to ensure implementation of service plan goals and continued eligibility criteria through reviewing of quarterly and annual reviews.
• Reports necessary information by maintaining client databases and compiling statistical information in order to analyze the nature of program reports and program results.
• Rotates after hours coverage on nights / weekends/ holidays to assure that APS Services are available and provided after business hours, includes working with after hours social worker and administrative staff as appropriate.
• Directs cases to ensure coordination of APS mobilization of service and Guardianship Services are provided efficiently and timely to ensure adults are not continuing to be maltreated. or begins necessary legal process, i.e. guardianship or protective order. Begins and assists in necessary legal processes to ensure disabled adults who are being…