Tenant Services Coordinator
Job in
Gatineau, Province de Québec, Canada
Listing for:
BGIS Global Integrated Solutions Limited
Full Time
position
Listed on 2025-12-30
Job specializations:
-
Management
Program / Project Manager
-
Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly
CAD
30000.00
60000.00
YEAR
Job Description & How to Apply Below
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we focus on enabling innovation through our services and actively seek new opportunities to benefit our clients' businesses. We manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.
Further information is available at
SUMMARY
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services, and office services. This role also involves resolving tenant issues related to tenant service projects, and managing scope, specifications, tendering, financial administration, and contractor performance monitoring for tenant service and base building projects.
KEY DUTIES & RESPONSIBILITIES
Receive, process, and validate service requests via telephone, e-mail, and in person, maintaining service call/work order tracking.Coordinate BGIS and subcontracted forces to deliver tenant services within the scope of the role.Assist Facility Managers in delivering small-scale tenant service projects by determining required skills, selecting contractors, monitoring performance, budget, quality control, and work assignment.Review contract work, report discrepancies to the Facility Manager, and request Purchase Orders.Interpret client work processes, workplace culture, and policies for effective service delivery.Perform other duties as assigned.Knowledge & Skills
High school diploma plus specialized technical or business training.1 to 3 years of relevant experience.Effective interpersonal and communication skills (verbal and written).Knowledge of project delivery and tendering processes.General understanding of commercial building systems and construction.Strong organizational, coordination, and documentation skills, with the ability to multitask.Ability to work independently.Ability to interpret contracts as needed.Proficiency with CAD is an asset.Relevant experience in facility management, infrastructure, or related sectors.Proficiency with MS Office and email software.Licenses and/or Professional Accreditation
- Valid driver’s license (as required).
At BGIS, we value diversity and inclusion as key drivers of our success. We are committed to a barrier-free recruitment process and provide equal employment opportunities to individuals of all backgrounds. Promoting diversity remains an essential part of our organizational growth.
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