Product & Application Specialist

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Functional area:

Marketing & Sales

Onsite or Remote:
Hybrid

Country/Region: CA

City:
Lively

Location:

Lively, ON, CA, P3Y 1L2

Company name:
Epiroc

Date of posting:
Aug 6, 2026

About us.Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification.

Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at

We succeed in our core business because we are passionate innovators with courage to change.With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities.Recognition for your hard work includes:

• Competitive wages and annual employee bonus and incentives as applicable to certain positions.
• Family-friendly benefits package.
• Company matching group retirement savings plan.
• Paid vacation and sick time.
• Fleet vehicles and travel allowances (as applicable).
• Support for relocations.
• Employee perks and discounts.
• Trades apprenticeships.
• Support for growth, training and education.
• Progressive flexible work arrangements as applicable to certain positions.
• Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.

Join Our Team as a Product Support Specialist at Epiroc!

Work Type (Onsite/Hybrid/Remote):

Hybrid

Location:

This role is based in Lively, Ontario; however, candidates currently located in Lively, Mississauga, or Val-d'Or are encouraged to apply. Relocation is not offered.

Shift Timings: 9am – 5pm

Responsibilities:

• Interacting with customers in a “hands on” direct basis, to support Epiroc equipment operating in their respective applications, and to further improve equipment performance and enhance the customer experience with Epiroc and our products
• Supporting Customers, Branches, and the National Sales Director with application knowledge, recommendations for equipment selection, and their operational excellence is the key focus of this position. To provide continuing education to our customers, both internally and externally, on the features and benefits of our equipment is the goal of this position.
• Further develop the positive perception, quality, and application integrity of the SMT products as they are delivered into the market.
• Ensure both customer and Epiroc specifications & standards are met within the equipment application.
• Engage and work closely with the National Sales Director, SMT Business Line Manager & Regional Managers to promote customer relationships and the success of Epiroc equipment in their respective operations with our customers
• Educating customers and our internal teams on the operational features and benefits of our equipment, will further enhance our customers perception of Epiroc, develop our internal teams, and enhance our customer base within the Canadian marketplace.

EXPERIENCE:

• Exploration Drilling and application experience, or related education and/or work equivalent
• Mechanical and/or operational knowledge of the SMT products and their applications
• Be able to set up and drill a hole effectively in a core drilling application

Knowledge/

Education:

• Strong Interpersonal skills/abilities
• Willingness to travel as required for business development and training (Minimum 50% Travel)
• A proven track record as a self-starter and strong team member who requires limited supervision
• Strong knowledge of company values and the ability to promote these values both internally as well as externally
• Fluency in both French…