Lounge Host; Summer - BA Lounges

Lounge Host, BA Lounges – Fixed Term Contract

Location: Gatwick Airport

Pay: £14.33 per hour

Shift pattern: Four on, two off

If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! At Baxter Storey our career opportunities span industries from retail fashion to motor sport within roles across marketing, people development, sustainability, supply chain and more. We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence.

There is endless opportunity to climb the career ladder (at any age or stage of your career!) and we offer over 500 courses across our business, from NVQ qualifications to our award‑winning Chef Academy.

Whenever customers visit the British Airways Lounges at Gatwick Airport, you’ll be there to greet them with 5-star, Baxter Storey service.
Friendly, confident and professional, you’ll be the face of our bespoke operation
, making sure that delicious food and relaxation are available to every visitor.

Your task will be to uphold our high standards by making sure that our customers get a great experience. That means being smart, cheerful and approachable
, keeping counters and displays in tip‑top condition, clearing tables promptly, and making sure BA specifications and guests’ expectations are met on every shift.

• Ensure that customers are given a prompt and efficient service
• Assist in the preparation of food and snacks.
• Keep the kitchen and restaurant areas in a clean and tidy state at all times.
• Provide a friendly, efficient and hygienic service to all customers.

Alongside working with the best teams, we also offer great benefits alongside your career as a Lounge Host, which include:

• Bespoke training and development
• Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed.
• 28 days holiday, increasing with length of service. Prorate for summer contracts
• Birthday holiday
• Apprenticeship (development journey) opportunities
• Discounts available on the high street shops, holidays, gyms and cinemas
• Recognition scheme
• Wellbeing assistance
• Free meals whilst on shift
• Pension

This role operates on a 4/2 shift pattern involving two earlies starting from 04:30 followed by two late shifts typically finishing between 20:30 and 21:30 and then two days off. We are open seven days per week and bank holidays.

Please note that this role is based at an international airport and therefore successful applicants will require photographic  pass a basic disclosure which we will apply for. In order to obtain an airside pass we will need verifiable evidence of your past 5 years of work/education history.

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