Senior Quality Technician

Senior Quality Technician

The Senior Quality Technician leads complex inspection and testing activities to ensure products meet stringent quality and customer requirements within a CNC manufacturing environment. This role operates advanced test and measurement equipment, supports ISO 9001 compliance, and serves as a key resource for quality systems, inspection techniques, and continuous improvement initiatives. The Senior Quality Technician also mentors other quality and production team members, supports audits, and plays a critical role in maintaining high standards of precision and reliability.

Responsibilities

• Operate complex equipment and tools to test products and verify conformance to specifications.
• Communicate quality requirements and requests across Sales, Engineering, Assembly, Machining, Shipping, Maintenance, and other departments to ensure alignment on standards and expectations.
• Work closely with production teams to meet product standards, quality objectives, and productivity goals.
• Participate in the calibration system, document out-of-tolerance conditions, and ensure timely corrective actions.
• Support and administer the plant non-conforming material process, including documentation and follow-up.
• Inspect and verify critical components, first articles, and finished assemblies, ensuring all required documentation is complete and accurate.
• Ensure plant adherence to quality policies, procedures, and ISO 9001 requirements.
• Maintain quality records in accordance with ISO 9001 standards and internal procedures.
• Serve as the plant resource for test and measurement devices, inspection techniques, and best practices.
• Perform receiving inspections and issue Non-Conformance Reports (NCRs) when required.
• Handle duties that require substantial variety, judgment, and technical complexity in a manufacturing quality setting.
• Serve as a resource to others in resolving quality-related issues and problems across the plant.
• Provide guidance, training, and mentorship to Quality Technicians and production personnel on quality standards, inspection methods, GD&T, and problem-solving techniques.
• Employ Continuous System Improvement (CSI) tools and techniques to identify and recommend improvements to inspection and production processes.
• Ensure rejected materials are properly documented and accounted for within the inventory management system.
• Make material accept/reject decisions based on inspection results and quality standards.
• Disqualify test and measurement devices when appropriate and initiate necessary actions for repair or recalibration.
• Review test equipment certifications and verify their suitability for specific applications and tolerances.
• Support internal and external quality audits and assist in implementing corrective actions when necessary.
• Utilize ERP systems and coordinate with internal stakeholders to manage reports, deadlines, and quality documentation.
• Demonstrate leadership when handling internal reports, interacting with executives and customers, and driving resolution of quality concerns.
• Interpret GD&T drawings and determine appropriate methods to measure, cut, and adjust dimensions within tight tolerances.

Essential Skills

• Minimum of 5 years of manufacturing quality experience, preferably as a Quality Technician or in a similar role.
• Direct experience working in a CNC manufacturing environment.
• Strong knowledge of ISO 9001 standards and practical on-the-job experience implementing and supporting ISO 9001 requirements.
• Proficiency in inspection and quality inspection methods, including final inspection of components and assemblies.
• Hands-on experience with precision measurement equipment such as calipers, micrometers, indicators, height gauges, and other hand inspection tools.
• Experience operating Coordinate Measuring Machines (CMMs), including familiarity with Mitutoyo CMM equipment.
• Ability to read and interpret technical drawings, blueprints, and production specifications, including Geometric Dimensioning and Tolerancing (GD&T).
• Demonstrated ability to work with very tight tolerances, including tolerances in the range of thousandths of an inch.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook, for reporting and documentation.
• Experience utilizing quality auditing tools, methodologies, and root-cause problem-solving techniques.
• Demonstrated knowledge and practical application of Continuous System Improvement (CSI) tools and techniques.
• Strong planning, organizational, and time-management skills to manage multiple tasks and deadlines.
• Excellent verbal and written communication skills with the ability to interact effectively at all levels of the organization.
• Demonstrated leadership abilities, including mentoring, coaching, and training employees in quality standards and procedures.
• Ability to work effectively in a team-based manufacturing environment and collaborate across departments.
• High school diploma or equivalent.

Additional Skills & Qualifications

• Advanced certifications, technical training,…