Store Manager, Retail & Store Manager

Responsibilities

Executes to maximize growth and potential. Develops game plans and follows up on execution to maximize sales and drive consistent performance results. Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team. Ensures store schedule accuracy, staffing, and operational tasks to deliver on the customer promise. Ensures store staff is trained on all internal operational functions.

Implements store programs to increase efficiencies in sales, service, operations, and branding. Leads store staff in meeting sales, service, and operational expectations. Sets clear performance expectations and trains the team in sales, customer service, and operations to meet company standards. Models company values as an active coach, communicates priorities, and guides the team to identify, recommend, and implement changes to improve productivity.

Leads recruit for store, embraces diversity, creates an inclusive environment, and creates an exceptional customer experience that exceeds expectations, achieving a high Net Promoter Score (NPS). Leverages all customer feedback to take appropriate actions and resolve concerns. Ensures the store is visually set to brand standards and marketing initiatives are executed per company direction.

Minimum 3 years of experience leading, managing, and developing retail teams. Creative individual who demonstrates good judgement, is tuned into the pulse of the business, self‑motivated, results oriented, strategic thinker, with strong organizational and leadership skills. Excellent written and verbal communication, active listening, problem‑solving skills.

Proven ability to train and develop high‑performing store teams. Proficient in technology systems, applications, Microsoft Office, and video conferencing. Ability to operate a computer and POS system. Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs, climb a ladder, see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Pay Range: $23.95–$34.51. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.