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Pet Parent Experience Leader
Job in
Geneva, Kane County, Illinois, 60134, USA
Listed on 2026-08-22
Listing for:
PetSmart
Full Time
position Listed on 2026-08-22
Job specializations:
-
Retail
Retail Associate/ Customer Service
Job Description & How to Apply Below
Pet Smart is seeking a Retail Customer Service Lead (Key Holder) to drive the pet parent experience and support store operations. The role focuses on delivering exceptional service, promoting loyalty promotions, and ensuring a safe, clean, and compliant store environment.
You will mentor teammates and coordinate store events, adoptions, and clinics while upholding Pet Smart values. The position requires 2+ years in retail, strong communication, and the ability to work a flexible schedule including
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