Resident District Manager

Resident District Manager (RDM)

Sodexo is hiring our Resident District Manager (RDM) as the senior-most Sodexo leader overseeing a comprehensive Integrated Facilities Management (IFM) portfolio for Hobart and William Smith Colleges. This executive-level role is accountable for strategic direction, operational excellence, financial stewardship, and long-term partnership development across all facilities disciplines. The RDM will guide a large, unionized workforce and collaborate closely with campus leadership including C?suite

executives, trustees, and senior administrators to ensure the university's built environment supports its academic mission, sustainability goals, and long-range capital strategy. This role requires a visionary IFM leader with deep expertise in complex operations, a strong command of financial and contractual governance, and the ability to influence decisions at the highest levels of the organization.

What You ll Do

• Serve as the primary Sodexo executive liaison to university leadership, shaping long-term facilities strategy, operational priorities, and capital planning initiatives.
• Lead a multi-disciplinary IFM organization encompassing physical plant, custodial, grounds, environmental health & safety, energy management, and construction services.
• Oversee a combined operating and capital portfolio exceeding $9M annually, ensuring rigorous financial controls, forecasting accuracy, and contract compliance.
• Develop multi-year financial plans, lifecycle asset strategies, and capital investment recommendations aligned with client priorities and Sodexo performance commitments.
• Provide executive oversight for all facilities operations, ensuring safe, reliable, and high-performing campus environments.
• Lead complex construction, renovation, and infrastructure projects from concept through closeout, ensuring alignment with institutional goals and regulatory requirement
• Build and maintain trusted partnerships with C?suite leaders, faculty, staff, students, and union representatives.

Position Summary

Functions as the central point of contact for one complex account with multiple locations, and possibly multiple contracts. Oversees performance of unit management including budget development, client relations, sales and profitability performance, conformance with company policies and procedures and staff training and development. Liaison between company resources and unit operating managers.

Must-Have s

- Extensive leadership experience (10+ years preferred) in Integrated Facilities Management, large-scale operations, or complex campus environments.

- Demonstrated success managing multi-million?dollar operating and capital budgets with strong financial acumen.

- Proven ability to influence and collaborate with C?suite campus executives, senior administrators, and unionized teams.

- Deep knowledge of facilities operations, construction management, asset management, and sustainability practices.

- Exceptional communication skills with the ability to synthesize complex information for executive audiences.

- Track record of delivering operational excellence, driving organizational change, and building high-performing teams.